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I’m not usually one to leave reviews about experiences as I think they are usually pointless however my recent experience with Jack setting up a new car finance has been fantastic, it has been the best level of financial service I have had in a very long time, Jack was very helpful and went above and beyond to keep me the loop and help me with sorting things, he was always willing to help and has done an excellent job and I feel like he deserve recognition. He is a top man and an excellent person to have with in your business.
I just wanted to let you know about the brilliant service Andrew Allcock gave me during my recent car purchase,he really went well over the extra mile while sorting things for me and his communication and keeping me informed throughout the process was first class,if your department staff are all as conscientious and thorough as Andrew, then you have a superb department.His service was so good that i felt it only right to communicate this to you, as sadly it is very rare these days ,in my experience anyway.
I wanted to drop you a note of recognition for Dean.
He has been so incredibly helpful to me from me making contact again wishing to purchase a new car. He has been on line to me pretty much 24-7 to make sure I got the best deal I could. He is professional, kind helpful and just goes above and beyond of what is expected of him. Dean is such an incredible asset to your company and I wanted to express my gratitude and thanks to him for being so amazing.
We would rate your customer service experience as a 5, the company we bought the car from also commented on how professional and efficient your team was.